Welcoming Psychotic Patients In Emergency Services: Challenges And Strategies
DOI:
https://doi.org/10.71248/cgh7z085Keywords:
Mental Health, Psychiatric Emergency Services;, Humanization of Care, Comprehensive Health CareAbstract
Receiving psychotic patients in emergency services is a complex process that requires technical preparation, sensitivity and institutional support. This study aims to identify effective strategies for managing these patients, exploring humanized practices, safety and integration with the Psychosocial Care Network (RAPS). To this end, an integrative literature review was carried out, including articles published between 2019 and 2023, available on the PUBMED/MEDLINE, SciELO and LILACS databases. The selection followed strict inclusion and exclusion criteria, resulting in a final sample of six articles. The results pointed to significant challenges, such as the lack of continuous professional training, the social stigma associated with mental disorders and the lack of physical and human resources in emergency services. On the other hand, effective strategies stood out, including the continuous training of health teams, the use of active listening, the adoption of harm reduction practices, the standardization of care protocols and coordination with other services in the health network. We conclude that the reception of psychotic patients in emergency services requires an interprofessional and humanized approach that is capable of guaranteeing comprehensive care, promoting patient safety and strengthening mental health services.
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